Management Advisory Service

Managers may use the helpline to discuss concerns about a particular employee or problematic situation in the workplace. This service may be used for problem solving and for facilitating referrals by line managers and HR departments. Calls to the helpline can be used to help managers identify and clarify problems occurring within their team, Oakdale can support them in considering the options available and facilitate any actions necessary to uncover the most useful and constructive way forward for everyone .

Oakdale’s Critical Incident and Trauma Support Service provides a comprehensive specialist service designed to support the organisation and its employees in managing a traumatic incident, both during and after the event. This service is available to both managers and staff, and by providing post trauma support we are able to assist organisations in responding to a critical incident in a timely and effective manner.